Training Team Administrator Volunteer
We are excited to offer this new volunteering role. This rewarding role involves supporting our Training Team with the day to day running of, and involvement with recruitment of new volunteers. As a service that depends on our volunteers, the Training Team is the first point of contact for new prospective volunteers.
What will you do?
– Help with the day to day running of the Training Team including (but not limited to):
-
- answering initial enquiries from prospective volunteers via email and post
- sending out and dealing with application forms, including requesting references
- arranging introductory meetings via teams for the Training Team
- updating training records
- using bespoke inhouse IT systems for which training will be given
What’s in it for you?
- gain and build on valuable skills and experience such as communication, admin, IT skills and working in a team
- increase your employability
- contribute to the smooth running of the Training Team which makes a real difference to peoples’ lives
- work with a range of different people, independently and in a team.
And we’ll reimburse expenses too.
What do you need to have?
You don’t need specific qualifications or skills, but you’ll need to:
- be friendly and approachable
- respect views, values and cultures that are different to your own
- have good IT skills
- be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
- be willing to undertake training in your role
How much time should you commit?
We can be flexible about the time spent and how often you volunteer so come and talk to us.
Valuing inclusion
At Citizens Advice, we embrace diversity and are proud to welcome volunteers from all backgrounds. We particularly encourage applications from racially minoritized people/people of colour, disabled individuals, those with physical or mental health conditions, and LGBTQ+ and non-binary people.
What are the next steps?
If you’re interested in becoming a volunteer and want to discuss flexibility around location, hours, responsibilities, or how we can support you, don’t hesitate to contact us.