Research & Campaigns

Too many people face more problems than they should – because policy isn’t working for them.

No one sees that more clearly than we do.  Every day, Citizens Advice nationally support more people with more challenges than any other organisation.  That gives us a unique, frontline perspective on the issues affecting people’s lives.

Citizens Advice and Citizens Advice Warrington use this evidence and insight to highlight to decision makers where systems are failing – and to push for the changes that are urgently needed.

Our goal is simple: A society where fewer people face fewer problems

Campaigns

National Energy Saving Week

We teamed up with the Energy Saving Trust to help you stay warm and spend less on your energy bills with our winter heating checklist.

National Energy Saving Week

Scams Awareness

Scams can affect all of us and it is important to keep an eye out for them.  If you think that you have been a victim of a scam, please call Citizens Advice consumer service on 0808 223 1133

scams awareness

Consumer Advice

Have you bought something and need to know your rights?  Have you bought an item, and something has gone wrong with it?  It is important to know your consumer rights. 

Consumer Advice

Research

National Citizens Advice Policy Research

If you would like to find out more about our National Policy Research, please click the button below.